Shipping policy

Last updated: 9 November 2026

Where we deliver

We deliver across Greater Sydney. Enter your postcode in the cart to check that we deliver to you.

Delivery days and times

We deliver on Saturdays only, between 6 am and 5 pm. You choose your delivery Saturday in the cart before checkout. We take a break over Christmas and New Year: there are no deliveries from 20 December 2026 to 29 January 2027, and deliveries resume on Saturday 30 January 2027.

Delivery cost

Delivery is $20 per order across Greater Sydney. Each order must contain at least 4 and no more than 10 packs, in any mix of flavours.

Receiving your order

Your lamprais arrive frozen. Please be home to receive them, or we will leave them at your door. Place them in your freezer as soon as possible after delivery.

Problems with delivery

If your order arrives damaged, thawed or incomplete, contact us on the day of delivery at orders@dutchbay.com.au or WhatsApp 0404 506 561, with your order number and a photo. See our refund policy for details.

Larger orders

Planning a special occasion and need more than 10 packs? Email us at orders@dutchbay.com.au and we'll check whether we can accommodate your order.